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Important information on the current situation

29.03.2020 // News
Important information on the current situation


Dear customer,

we follow the developments around the corona virus very closely and would like to inform you about our response to this particular situation.

For your protection, visits by our field staff in the coming weeks will only take place on your request and our joint risk assessment. We are looking forward to staying in close contact with you and supporting you by phone, e-mail and via Skype or WhatsAppVideo consultations.

In general, we follow the instructions of the World Health Organization and local authorities very carefully. The cleanliness and hygiene of our locations and products is now more important than ever. By taking additional measures to clean and disinfect our premises and products, we are helping to slow the spread of the virus. The health of our employees is also a top priority. All PRO ACTIV employees comply with the requirements of the health authorities, such as frequent hand washing, keeping distance, etc.

It was very difficult for us to cancel our spring opening and our product workshop. At the moment it would not be responsible for us to hold these events.

We are concentrating on the fast and safe delivery of our products. We have implemented a number of measures in production, technology, administration and logistics which can guarantee the promised delivery times in the usual and highest PRO ACTIV quality within the limits of our current possibilities. Should there be any delays with regard to delivery dates, we will of course inform you in good time. In this respect, we are ultimately dependent on the daily development.

Due to our high vertical range of manufacture and our foresighted procurement (logistics), no supply problems are to be expected at this time. Should anything change in this respect, we will inform you in advance.

Our top priority is to continue to provide you with excellent service and high-quality products while ensuring the health and safety of our staff at all times. We will do everything in our power to achieve this. We are confident that we will master this challenge properly.

We wish you all the best and hope that you, your families and your staff will go through these challenging times well.

Stay healthy!

Your PRO ACTIV Team
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PROACTIV GmbH Rehatechnik PRO ACTIV Reha-Technik GmbH
Im Hofstätt 11
72359 Dotternhausen
Tel +49 7427 9480-0